Get in Touch With Us
Thanks for stopping by. Whether you have spotted something that looks out of date, want to ask a question about an article, or simply have an idea you would like to share, we are happy to hear from you. This page explains the best way to reach us and what to expect once you do.
How to Contact Us
The quickest way to reach the team is by email. Write to us at [email protected] and your message will go straight to the people who look after the site.
To help us reply quickly and accurately, it is useful to include:
- A clear subject line, such as "Correction request" or "General question".
- The page you are writing about, ideally with a link, if your message relates to a specific article.
- A short summary of your question or comment, plus any details that help explain it.
What You Can Write to Us About
We welcome all kinds of messages, including:
- Spotting a mistake, a broken link or information that has changed.
- Questions about something you have read on the site.
- Suggestions for topics you would like to see covered.
- Feedback on how easy the site is to use.
- Partnership or media enquiries.
Corrections matter to us. If you believe something on a page is wrong, please tell us what you noticed and, where possible, where you found the correct information. Every report is checked, and pages are updated when a change is needed.
When to Expect a Reply
We aim to answer most emails within two to three working days. At busy times it may take a little longer, but every message is read. If your enquiry is urgent, mention this in your subject line and we will do our best to prioritise it.
Please note that we are not able to give personal advice on individual circumstances. Our role is to provide clear, well-checked information that helps you make your own informed decisions.
Your Information
When you contact us, we only use the details you share to read and respond to your message. We do not sell your information or add you to mailing lists without your permission. You can read more about how your data is handled in our Privacy Policy.
Use of this website is also covered by our Terms of Use, which set out what you can expect from us and what we ask of visitors.
We look forward to hearing from you.